Terms of Service

Cosino Sueza is a trade name of Cosino Sueza.

By accessing or using our website, services, or products (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

Eligibility:

To use our services, you must be at least 18 years old or of legal age in your jurisdiction. We do not knowingly engage with minors. If we learn that information has been submitted by someone underage, it will be removed immediately.

User Responsibilities:

By using our services, you agree to provide accurate, current, and complete information at all times. You also agree to use our website and services only for lawful purposes and not to misuse or interfere with our website, booking forms, or communication channels. You are responsible for maintaining the confidentiality of your personal information and for any activities that occur during your interactions with us.

Payments:

Payments for our services may be made online or in person, depending on the service type. We accept major payment methods commonly used. All payments are non-refundable once the service has been performed, unless stated otherwise in a written agreement. You agree to comply with any additional payment terms provided at the time of booking or service.

SMS Communications and Consent:

By submitting your information through our website or booking forms and agreeing to our Terms, you consent to receive SMS messages from Cosino Sueza.

SMS messages may include appointment confirmations, appointment reminders, service updates, product or service information, customer support responses, and important account related communications.

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS messages at any time by replying STOP to any message. You may request assistance by replying HELP or by contacting us directly at [email protected]

We do not sell, share, or rent your phone number or SMS consent information to third parties for marketing purposes.

Appointments and Service Delivery:

Appointments can be made through our website or by contacting us directly. You are responsible for arriving on time for your scheduled appointment. If you need to cancel or reschedule, please notify us as early as possible. Failure to attend a confirmed appointment may result in a cancellation fee.

Carrier Disclaimer:

Mobile carriers are not liable for delayed or undelivered messages.

Limitation of Liability:

Cosino Sueza strives to deliver accurate, efficient, and high-quality service, we do not guarantee that our website, communications, or services will be error-free or uninterrupted. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to vehicle issues that occur outside of our direct service work.

Intellectual Property:

All content on our website, including text, design, images, logos, and branding, is the property of Cosino Sueza and is protected under applicable copyright and trademark laws. You may not reproduce, copy, or distribute any of our materials without written permission.

Data Collection and Privacy:

We collect only basic customer information, such as name, phone number, and email address, to manage appointments, communicate with clients, and deliver our services. We do not sell or share your personal information with third parties except where required by law or necessary to provide our services. For more information, please refer to our Privacy Policy, which is available upon request.

Termination of Services:

We reserve the right to suspend or terminate services if a customer violates these Terms, engages in unlawful behaviour, or acts in a manner harmful to our staff, reputation, or other customers.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at Cosino Sueza. You can reach us by phone at +1 650-547-0513, by email at [email protected], or by visiting our website at https://lc.cosinosueza.com/contact-us